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Charles P Michael DDS

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Charles P Michael DDS
Charles P Michael DDS
(11 Reviews)
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2525 Gambell Street Suite 304 Anchorage, AK 99503
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
I thought everyone in this office was great! From the receptionist to the assistants to Dr. Michael himself, they all treated me so nice yet very professional. I have only praise for them.
by Donna xxx.xxx.162.212
May 02, 2015
Did you receive sample toothbrushes or toothpaste to take home?
Many! I got to pick my favorites from a huge selection
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous xxx.xxx.189.219
August 21, 2013
DO NOT GO TO THIS DENTIST! WORST SERVICE EVER! They (Tammy) do not know how to make appointments. I made an appointment, wrote down the day, time, and location, showed up for my appointment, and I was nowhere in the system. They ended up "squeezing me in to the schedule", between 2 other appointments, so I was seen by the hygenist and given a quick, sloppy cleaning before having to leave because the dentist didn't have time to see me. I was told at the office that this would not be billed through my insurance since it was such a quick, careless cleaning. I find out months later that it was in fact billed to my insurance and now I have been shorted a cleaning for the year. Bottom line, don't waste your time here with bad service and bad attitudes.
by Misha907 xxx.xxx.141.114
October 23, 2012
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.166.194
October 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by dasher907 xxx.xxx.224.34
June 28, 2012
Were you able to relax during your appointment?
Yes
by Anonymous
October 02, 2011
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
June 14, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you experience unnecessary pain during your visit?
No
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
June 08, 2011
Was the waiting area spacious?
Yes
Does this dentist use current and safe equipment?
Yes
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
May 16, 2011
It was very clear that they took pride in their office's appearance. They were so nice and gave me a huge selection of toothbrushes and toothpastes to choose from after my appointment. They really make an extra effort to make their patients feel special. They made sure that I was comfortable with the water's temperature. I was glad that they were located in a safe neighborhood.
by Jacki
April 26, 2011
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Map and Directions
2525 Gambell Street Suite 304, Anchorage, AK 99503