Vernon Rubick, DO

Vernon Rubick, DO
North Springs Family Medicine and Urgent Care 8540 Scarborough Dr. Suite 100 Colorado Springs, CO 80920
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Consumer Feedback

(112 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
I love Dr Rubick and his staff. I've never felt rushed and I always get lab results called to me as quickly as they are available. The only issue I had is that he sent me to a specialist and said that if the specialist couldn't find anything that they would call me back in to do some more labs and I never heard anything from him. I finally called his office only to discover that he had not notated that in my file so the office didn't know to call me.

The office staff quickly sent him a note and I expect that they will be calling me about having additional labs drawn in a couple days.
by dm xxx.xxx.219.104
November 09, 2012
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Terry xxx.xxx.99.102
November 06, 2012
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this family doctor's staff friendly?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.11.131
October 27, 2012
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Are you going to visit this provider again?
Sure
by elrako xxx.xxx.45.40
October 26, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by jeanne xxx.xxx.92.174
October 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's office easy to locate?
Fairly Easy
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.147.2
October 05, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.181.30
September 18, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.217.135
September 03, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find.

My only concern is that their follow up is a little lacking. They were supposed to notify me when to come back for follow up blood draw and that didn't happen and then they were supposed to get back with me about a referral and I'm just getting ready to call them to see where they are at with that.
by jjjj xxx.xxx.32.6
July 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.21.214
June 29, 2012
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