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Steven Luster, MD

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Steven Luster, MD
Shoreline Orthopedics & Sports
(10 Reviews)
> Get Phone Number & Directions
180 Westbrook Rd Essex, CT 06426
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider have reasonable prices?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was it easy to find parking at this provider's office?
Yes, it was convenient
by a xxx.xxx.117.233
January 16, 2014
by Anonymous xxx.xxx.161.206
November 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.163.14
June 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.241.162
April 20, 2012
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider's staff friendly?
Yes
Does this provider offer flexible appointment times?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
February 27, 2012
Are you going to visit this provider again?
Without a doubt!
by Anonymous
November 09, 2011
Was this provider late to your appointments?
No, they were on time
Was this provider's office too cold?
No, it was fine
Was this provider friendly?
Yes
Was the waiting area spacious?
Yes
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
October 26, 2011
He dresses professionally . They have really great customer service here. Not only was he able to provide everything promised, he went above and beyond and exceeded my expectations. He never dismissed any of my concerns as unimportant, and take every concern of mine very seriously.


by Shari
July 14, 2011
Are you going to visit this provider again?
Without a doubt!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
July 04, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
March 18, 2011
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Map and Directions
180 Westbrook Rd, Essex, CT 06426