James Castner, MD

James Castner, MD
Primary Eye Care Ctr 1080 Day Hill Rd Ste 301 Windsor, CT 06095
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Consumer Feedback

(36 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was it easy to make an appointment with this provider?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.254.1
April 01, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Joan Brothers xxx.xxx.3.14
January 30, 2013
Was this provider friendly?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was it easy to make an appointment with this provider?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.225.91
November 06, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.57.174
November 02, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.110.75
September 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Sam xxx.xxx.86.126
July 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.56.229
July 19, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find. I have complete confidence in Dr. Castner. He is a true professsional.
by Richard Jennings xxx.xxx.224.42
May 14, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.109.35
May 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.254.1
May 02, 2012
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