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James Castner, MD

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James Castner, MD
Primary Eye Care Ctr
(36 Reviews)
> Get Phone Number & Directions
1080 Day Hill Rd Ste 301 Windsor, CT 06095
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Consumer Feedback

(36 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly and welcoming I was very satisfied with my visit. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return.
by Dick Venable xxx.xxx.157.151
April 09, 2012
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
March 12, 2012
Was this provider's staff friendly?
Yes
Does this provider offer flexible appointment times?
Yes
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
March 09, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
March 05, 2012
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider have helpful information available online?
Yes, but very little
Do you feel that you could have received better service somewhere else?
No, I don't think so
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
February 23, 2012
Did you experience unnecessary pain during your visit?
No
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
February 20, 2012
Are you going to visit this provider again?
Sure
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
January 19, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
December 16, 2011
Does this provider promptly return your phone calls?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Are you going to visit this provider again?
Without a doubt!
by Anonymous
December 13, 2011
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
November 14, 2011
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Map and Directions
1080 Day Hill Rd Ste 301, Windsor, CT 06095