Smile Makers Dental Care Of Ocotillo

Smile Makers Dental Care Of Ocotillo
Smile Makers Dental Care Of Ocotillo 3225 South Alma School Road Chandler, AZ 85248
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Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
2 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Was the chair you sat in during your dental procedure comfortable?
Not at all, it was harder than a rock
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
by XYZ xxx.xxx.118.70
December 24, 2013
Do not go to this dentist! Not only did I have to spend several hundred dollars in a root canal and crowns, that root canal wasn't done correct and I had to have another dentist abstract it due to a severe infection. I'm now having to fix all of the botched work from this guy. Also, one of the days I went in the dentist was sitting in a break room chair which all patients can see...a room full of patients in chairs...and he was asleep! Horrible
by Anne xxx.xxx.51.81
December 21, 2013
They jacked the price up on a crown by $250 and explained it by saying it was a gold crown, but when further researched it didn't add up. The temp crown fell off later that evening, and no one called back when we paged them. They seem to routinely add on extras to increase the non covered costs.

I don't trust them after our last experience and will be changing dentists very soon.

by Paul J xxx.xxx.201.167
September 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.202.206
July 06, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.253.81
June 13, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.160.10
February 15, 2012
Did this dentist explain your dental procedure to you?
Yes
by Anonymous
October 12, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was this provider's office too cold?
No, it was fine
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was the chair you sat in during your dental procedure comfortable?
No, I couldn't wait to get out of it
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
October 10, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
October 04, 2011
They were far to arrogant to get any sort of outside advice, even though they knew they should. I was hoping to see someone that considered my safety more important than always having an answer. They didn't tell me anything about my treatment options. I left feeling very confused and frustrated. They didn't explain my dental procedure to me at all, even after I asked for an explanation. I was very nervous about having a procedure done that I didn't know anything about. I felt very rushed. They barely spent two minutes with me and almost completely ignored me.
by upset former patient
July 27, 2011
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