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Flagstaff Family Dental Center

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Flagstaff Family Dental Center
Flagstaff Family Dental Center
(1 Review)
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2615 North 4th Street Flagstaff, AZ 86004
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(1 Review)
One visit was too much at this peach of a dental practice.
If you choose to go here be prepared to deal with their lovely office manager Alex, she has the personality of a bear woken up half way through hibernation, paired with the job ability of a puppy surviving in the wild. She billed us completely wrong, over charging us, saying she did not receive insurance information. Her resolution: this was how she billed it and didn’t know what to do (or want to do anything about it). After many exciting and enlightening calls between our dental insurance and Flagstaff Family Dental Center we verified all procedures were covered and our insurance had in-fact been faxed over with a confirmation two weeks prior. Her personality really bloomed during this, professionalism out-the-window, rude as can be, very immature. We finally got reimbursed, and now I have enough billing knowledge to do her job.
As far as the procedures themselves, cleaning and x-rays, tender mouths beware…. imagine a baby dinosaur scampering in your mouth (this is with an excellent set of teeth, no cavities, tartar, etc.). Good luck to you if you visit this office, you have been forewarned.
by HJack xxx.xxx.218.41
November 19, 2014
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2615 North 4th Street, Flagstaff, AZ 86004