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An Elegant Smile Dentistry

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An Elegant Smile Dentistry
An Elegant Smile Dentistry
(3 Reviews)
> Get Phone Number & Directions
3336 East Chandler Heights Road Gilbert, AZ 85297
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Consumer Feedback

(3 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
This office is unpredictable. Sometimes I get good service and other times I do not. I have been over-charged at least twice. Each time I paid with my flex card and was then contacted by my insurance company to alert me of the over-charge. I don't know that it was anything other than disorganization but it is unprofessional. I was referred to a specialist for my son who also overcharged. Turnover for all office staff is very high. We never see the same people. When I bring in my teens the communication with the dentist is through the hygienist, which seems unprofessional to me. This time they were running late, had over-booked and had just one dentist and hygienist on staff and were annoyed with me for asking when my second child would be called back. The hygienist also appeared to be sick, coughing and sniffling. Poor communication skills for the front staff and it seems rude to schedule so many patients at the same time knowing all will be sitting for 30 minutes or more after their scheduled appointment time.
by Unhappy mother xxx.xxx.206.201
June 20, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Nicki V xxx.xxx.180.189
September 04, 2012
Does this provider have helpful information available online?
Yes, but very little
Did this provider have reasonable prices?
Yes
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
September 29, 2011
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Map and Directions
3336 East Chandler Heights Road, Gilbert, AZ 85297