Gretchen Makai, MD

Gretchen Makai, MD
4735 Ogletown Stanton Road Medical Arts Pavilion 2, Suite 2103 Newark, DE 19713
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Consumer Feedback

(67 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
December 29, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider late to your appointments?
No, they were on time
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
December 18, 2011
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
December 14, 2011
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous
November 28, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
November 22, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider use excessive foul language?
No
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
by Anonymous
November 21, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
November 15, 2011
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking.
by Katrina Jones
November 01, 2011
Would you recommend this OBGYN to others?
I Already Have
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
October 27, 2011
My whole experience at this office was above average starting with their very comfortable waiting room chairs. They were fantastic.
They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. This provider has helpful information available online, which is really convenient. They have a good website and online presence.

Dr. Whitney is the best OB I have seen in my 46 years of life. She is easy to relate to and is not preachy or judgemental. In addition she is a skilled suregeon. I was up and around just a day after having a benign tumor removed. I would highly recommend her!
by Laura Lee
October 21, 2011
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