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Gretchen Makai, MD

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Gretchen Makai, MD
(67 Reviews)
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4735 Ogletown Stanton Road Medical Arts Pavilion 2, Suite 2103 Newark, DE 19713
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Consumer Feedback

(67 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was the waiting area spacious?
No, but I can always find a seat
Did this OBGYN knock before entering the exam room?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider give unbiased advice?
Yes
by Anonymous
July 25, 2011
They made the extra effort to make sure every question and concern I had was addressed. I got an appointment quickly. I've never had to wait too long. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. I was confident that they were using the latest treatment methods. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help.
by Rita Lewis
July 19, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were you able to relax during your appointment?
Yes
by Anonymous
July 15, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
July 12, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
June 30, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this OBGYN use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
June 24, 2011
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office too loud?
No, it wasn't too loud
Did this OBGYN thoroughly review your medical history before examining you?
They asked the basic questions
by Anonymous
June 18, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
June 09, 2011
Does this provider promptly return your phone calls?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
May 17, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this OBGYN knock before entering the exam room?
Yes, and waited for me to answer before coming in
Would you refer this provider to a family or friend?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
May 10, 2011
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Map and Directions
4735 Ogletown Stanton Road Medical Arts Pavilion 2, Suite 2103, Newark, DE 19713