Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was this provider's office clean?
No, I didn't feel comfortable at all
Was this provider's staff friendly?
No, they were rude
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time