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Joseph Avery III, MD

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Joseph Avery III, MD
Avery Healthcare Associates
(28 Reviews)
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650 Pennsylvania Ave SE Ste 320 Washington, DC 20003
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Consumer Feedback

(28 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Dr. Avery put in the extra effort required to make me feel that my health and my time was valued. I was always made comfortable during each appointment and his staff are one of the most welcoming offices I've ever visited. I believed Dr. Avery 'heard' my issues as well as my complaints and that he listened to me. I am impressed with his concern for my well being. Dr. Avery answered all of my questions, and I was encouraged to ask what I needed to make myself feel comfortable. I always left feeling educated and informed. I will continue to recommend him to everyone I know in need of an internist. I remain pleased with the high quality of care I was given.
by Ray Riley xxx.xxx.254.186
March 05, 2014
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.30.72
October 16, 2013
Did this provider prominently display their diplomas or business license?
Yes
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.81.85
September 18, 2013
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.190.32
August 05, 2013
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous xxx.xxx.196.242
July 01, 2013
DO NOT GO TO THIS DOCTOR!

Before reading the below list of examples of problems I have encountered, please know that I am a very laid-back and rather lazy person, so I have managed to just brush off the bad experiences each time until after 2 years of terrible service, I could no longer bear it.

Here are some examples of what I have encountered:

1. The office does not accept credit cards for co-payments under $20.00 and my co-payment amount is $15.00. They do not make this information readily available at all, but instead tell you at time of payment. On one occasion, the receptionist told me that I had to go down the block to an ATM to take out money (neglecting to look at the fact that I came into the office because of pains in my leg). I returned 2 minutes after my scheduled appointment because I had to run and get cash to pay, then was placed at the back of the line for waiting patients and was not seen for another hour, while watching the patients scheduled after me being seen first (even after repeated complaints).
2. The doctor has by far the worst bedside manner I have ever seen from a doctor, and that says a lot since my mother worked for a local health care system while I grew up and I have known many doctors. He comes into the office with a grimace on his face, often walking into exam rooms without knocking, then proceeds to make you feel bad about even coming into the office (usually demining you for wanting to see him).
3. I have been misdiagnosed on multiple occasions. One example included the doctor telling me that boils I had growing were no problem and that there was no need to pop them even though I told him it hurt a lot. When I went to a specialist for a second opinion, instantly he popped them and told me it was dangerous not to. This is not the only example however.
4. Finally, the most recent experience is a clear violation of HIPPA policies and is what is finally driving me to go without a PCP for a while and just wait for a new one (as well as to finally send this email) - I recently injured my ankle and after a week of no improvement and increasing amounts of pain, I went to see the doctor. He provided 2 referrals - one for physical therapy and one for an x-ray to ensure the problem was not just with my tendons. He specifically told me to not begin physical therapy until he reviewed the x-rays. After not hearing from the office for 4 days, I called to ask the status of his review. The receptionist then proceeded to tell me that I was wrong and that they had never received any x-rays (and apparently she had no idea they had even requested them). So, she told me that I had to call the radiology clinic and figure out what happened. After I called over, the radiology clinic provided the date and time listed on the time stamp for when they were faxed to the office. I called the office back to only get yelled at again by the receptionist and told her that the x-rays were being re-faxed. She said the doctor would review them and call me back that day. So, three days later, I called the office back and ask about the status of the review. The receptionist had no idea the doctor had been asked to review the x-rays and presented him the records that morning and would call me back. I never received a call back and I called the office back in the afternoon only to receive a message that it closes at 2:00 PM. It has now been over a full week since I took time off to see the doctor initially because the pain was getting unbearable, and due to the incompetency and the blatant disregard of patient records through losing my x-rays, my ankle is hurting more and more, but I am afraid to start physical therapy until a doctor tells me that I am ok to do so.
by herr286 xxx.xxx.242.78
June 27, 2013
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.81.84
May 08, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.233.51
September 17, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return. Dr. Avery is very caring and never leaves any stone unturned for seeking the root cause of my situation.
by DEMI xxx.xxx.14.11
September 10, 2012
They paid close attention to me and all of my questions were answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I was very satisfied with my visit.
by Anonymous xxx.xxx.60.109
September 05, 2012
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Map and Directions
650 Pennsylvania Ave SE Ste 320, Washington, DC 20003