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Thomas & Thomas Dental Limited

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Thomas & Thomas Dental Limited
Thomas & Thomas Dental Limited
(9 Reviews)
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7150 North 7th Street Phoenix, AZ 85020
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Did you feel that your visit with the provider was time well spent?
Somewhat
Did you leave the office feeling satisfied with your visit?
Somewhat
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes
by Anonymous xxx.xxx.249.37
August 14, 2014
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this dentist's staff friendly?
Yes
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous xxx.xxx.171.132
February 06, 2014
Most of the time this group and their "system" of using one dentist for multiple chairs/patients works, but should an emergency occur, or a tech not show up for work, then you will be left waiting (sometimes mid-procedure) for hours without explanation or apology. This has happened to me on more than one occasion and it makes me angry....customer service IS part of the service....but they don't seem to be able to accomplish this when their system is stressed.
by whoo-hoo xxx.xxx.216.239
November 13, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was the dental equipment clean?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.255.162
February 21, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
July 28, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous
July 11, 2011
Would you recommend this provider to others?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
by Anonymous
May 17, 2011
Just a warning,The Office staff and appt. scheduler do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. Love the dentist but the office staff is so frustrating i want to change.
by KW
May 03, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
April 01, 2011
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Map and Directions
7150 North 7th Street, Phoenix, AZ 85020