Directory > Providers > Dental Care > Dentist > AZ > Scottsdale > Pride Dental Group DDS > Reviews

Pride Dental Group DDS

Nearby

Dentists

HAPPY FAMILY DENTAL CARE

scottsdale, AZ

Dentists on Chaparral

Scottsdale, AZ

Scottsdale Implants and Periodontics - Braydon Haskell, DMD, MS

Scottsdale, AZ

Sonoran Dental Design

Scottsdale, AZ
Get Featured on Wellness.com > Learn More
Pride Dental Group DDS
Pride Dental Group DDS
(11 Reviews)
> Get Phone Number & Directions
3226 North Miller Road Scottsdale, AZ 85251
Add a Review

Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Stay far away from Pride Dental. This dental office only caused headaches for my boyfriend and I. My boyfriend needed to have a tooth removed and fake tooth implanted. He checked his dental insurance to make sure how much of the procedure was covered, so he knew what to expect as his final bill. He went to his appointment and Dr. Wilson began the procedure. Half way through drilling in his mouth, the receptionist, Frances, barged into the office saying she was wrong and his insurance wouldn’t cover it. Dr. Wilson started to pack up his tools right in the middle of the procedure! I knew the receptionist, Frances, was wrong and my boyfriend’s insurance did cover ($1,200 of the $1,800) procedure because we just called them to verify! The receptionist said if he paid for the procedure in full ($1,800), she would reimburse him the amount his insurance company pays ($1,200) later. Since he was in the middle of having his tooth drilled and pulled out we handed over the credit card. Next month, his insurance paid their portion ($1,200) yet the receptionist refused to reimburse him back! This is insurance fraud!! Dr. Wilson purposely overcharged his client and kept the money from the insurance company. The receptionist, Frances, would tell my boyfriend she would contact Dr. Wilson and then call him back. Every week he would call her for an update and she “forgot” to ask Dr. Wilson. Dr. Wilson was “not in the office” when my boyfriend demanded to speak to him. Many promises to “call you right back” and never did. Finally, my boyfriend contacted his insurance provider and opened up a fraud investigation on Dr. Wilson. His insurance company sent out a letter to Dr. Wilson explaining the breakdown of what they paid and what my boyfriend was owed back. Dr. Wilson still refused to pay him! His insurance provider suggested to take this to small claims court since they could not take legal action to force Dr. Wilson to repay him. Only after filling out the small claims paperwork and showing up at Dr. Wilson’s office did Dr. Wilson finally agree to repay his portion of the overpayment! This whole process lasted 6 months and we paid interest on our credit for it!! Dr. Wilson is just unethical. Everyone reading this- do yourself a favor and find another dentist!
by Annoyed xxx.xxx.177.57
October 14, 2015
Was this provider's office too cold?
No, it was fine
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
by Anonymous xxx.xxx.219.226
November 27, 2012
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.23.91
November 24, 2012
Dr. Wilson is excellent, answered all my questions, did a great job on my teeth, and I would give him a five star review.
Sadly, his receptionist hurts his business. She was blatantly dismissive of my concerns regarding some of my charges, she does not seem to understand the office's medical billing procedures, and she cannot or will not explain some charges to my account. I am currently having to resolve an overcharge in excess of $100. I strongly recommend that anyone going to this office watch their billing very carefully, and double check every charge with their insurance company.
by jdh xxx.xxx.121.105
July 25, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by MrNiceGuy xxx.xxx.184.102
April 19, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Only with clear directions
by Mindy Miller xxx.xxx.109.123
January 17, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
January 09, 2012
Was this dentist's staff friendly?
Yes
Did this provider rush your appointment?
No
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
October 25, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Were the waiting room chairs comfortable at this dentist's office?
They were average
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous
September 06, 2011
When I left my appointment, my mouth felt cleaner than it's ever felt. They did such a great job. All my concerns were addressed, as they have been every time I have gone. Besides cleanings, I have had some fillings replaced that definitely needed to be replaced. Restrooms are nice and the office staff are very friendly and do an expert job, as does Dr. Wilson.
by Teresa Blackledge
April 23, 2011
Add a Review
Map and Directions
3226 North Miller Road, Scottsdale, AZ 85251