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Alhambra Family Dentistry

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Alhambra Family Dentistry
Alhambra Family Dentistry
(18 Reviews)
> Get Phone Number & Directions
600 West Main Street Suite 102 Alhambra, CA 91801
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
This dentistry has dishonest practices and the dentist performs terrible work. I had a crown done here and it has fallen out twice now. Since January 2017, I came to Alhambra Family Dentistry to have a regular cleaning and was told I needed a special cleaning. I wasn't given an estimate and they went ahead with the cleaning, costing $240 to my surprise. Then, I needed a root canal on a tooth and when they did the X-ray, the dentist was not comfortable with doing the root canal because she saw a shadow on the X-ray and sent me to a specialist who performed the root canal and mentioned the shadow was just my nasal cavity. I went back to this first dentist to finish the crown. They gave me options, none of which were covered by my insurance, which I found out later, telling me that all porcelain was not covered and the better option since the tooth was near the front. I was given a price of $900 but on the day that it was put in, my bill jumped to $1,200 for reasons I didn't understand. The crown fell out soon after and was put back in and has fallen out once again. When I went the first time for them to put in my crown after it fell out, the dentist was rude and abrupt and told me I was at fault for it falling out. I have had other crowns and none have fallen out. I chose this dentist because they are within walking distance and they take my insurance but it is clear for bigger ticket procedures they make up their own pricing and do not use the insurance guide. I have downloaded my insurance statements and it looks like they claim different things than I was treated for and charged. I believe this dentistry takes advantage of its patients who don't know the language associated with dentistry and use dishonest practices to overcharge them.
by Asimina Katsas xxx.xxx.135.142
July 02, 2017
I looked up a Dr. Ela and found that she was in my network. I was incredibly careful about selecting the dentist. I didn't even necessarily need a cleaning right away, but I went ahead and visited her office because it was the end of the year and didn't want to waste my benefits (since I was paying for them). Despite my best efforts, I was still screwed and had to pay an egregious amount for a cleaning and overall terrible service. It was so bad that the (what I can only describe as the businesswomen in the dentist's office) pulled me in her office to apologize, and gave me $5 gift card to starbucks. In retrospect, that was adding insult to injury. This is completely unreasonable and makes me question why anyone would ever visit her office.
by Jose xxx.xxx.29.173
June 30, 2016
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Did this provider show attention to detail?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Probably yes
Did this provider take time with you at your appointment?
Yes
by Anonymous xxx.xxx.133.12
November 20, 2014
Dr. Elsa Lalehzari is a great and caring dentist.
by Frank Bodeman xxx.xxx.118.226
November 13, 2014
It was good, fast and no more pain. Love this place!
by Jorge Mejia xxx.xxx.108.67
November 06, 2014
Extremely pleasant office staff and highly skilled Dentist. They make me feel comfortable which is very important to me.
by Rachel Castro xxx.xxx.243.162
October 31, 2014
I'm very satisfied on my visit to Alhambra Family Dentistry, getting treatment by an experienced caring doctor making all the difference.
by Adel Lotfy xxx.xxx.162.21
October 28, 2014
The staff is very friendly and they all work well together. They made sure that I was looked after.
by Elizabeth Valenzuela xxx.xxx.53.99
October 28, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Did this provider's staff seem to respect him/her?
Somewhat
Does this provider welcome questions?
Yes
Was the provider's staff helpful and knowledgeable?
Not really
by Unsatisfied Consumer xxx.xxx.21.220
August 25, 2014
I walked out with the most horrible feeling ever. I felt disturbed!!!
The only positive is a very friendly receptionist and very nice assistant - but that's it!

FIRST! The waiting room is old and skanky feeling. Once I went to the back, it was the same feeling... Ghetto. Stains on walls, old equipment, instruments for the mouth were old and scratched up... I was afraid they were not sanitary!!!!!!!!!!!!!!!!!!!

I made an appointment for a Cleaning only. They took photos of my teeth and then the Dentist called out a LONG list of teeth that had "cavities!" VERY interesting since my last Dentist said I still have no cavities! (I've NEVER had one in my life by the way!)
The list totaled over a $1000 for fillings, which is NOT covered by my insurance. Then x-rays were taken.
The Manager sat with me, convincing me that I need to get this work done. I told her I wanted to have a copy of the list for myself and she brushed me off, walking away.
By now I'm there for an hour, still not getting my Cleaning done. The Dentist was talking to other patiences and not Cleaning my teeth.
After an hour and a half, she finally starts the cleaning, but i was told I needed a deep cleaning which was not covered under my insurance- only basic cleaning. It was horrible.
She CARELESSLY dug up my gums everywhere, stabbing them with the instrument and causing bleeding. She was rushing and had the nerve to leave in the middle of it to talk to another patient. Finally she returned and rushed through it again and drool spilling all over my neck!!
When it was finally over, I told them I would not be able to stay any longer to have the fillings done because I had already been there for 3 hours and I had to go!
I knew I was never going back!!!!!!!!! I knew I was being hustled for out of pocket money!!!!!!!!!
I felt Violated, Abused, and Huslted!!!
Stay away from them! Don't GO!!!!!!!!!!!!!!
by Kimdem xxx.xxx.209.97
May 22, 2014
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Map and Directions
600 West Main Street Suite 102, Alhambra, CA 91801