Luis Anez, MD

Luis Anez, MD
Mandarin Medical Arts 9765 San Jose Blvd Jacksonville, FL 32257
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this doctor's staff friendly?
Friendly Enough
Were the waiting room chairs comfortable at this doctor's office?
They were average
Does this doctor use current and safe equipment?
Fairly current
Do you feel like this provider's office is well staffed?
Somewhat
by Anonymous xxx.xxx.193.105
November 17, 2016
Dr. Anez has been great with my medical problems over the last 5 years. He is attentive and has a warm personality. I had a problem a few years ago with a persistent and unusual stomach virus and he gave me a great regimen that cured it.

I would wholeheartedly recommend Dr. Anez.
by Barbara xxx.xxx.73.186
April 13, 2015
I waited over a hour in the waiting room. I assistant could not take my blood, so I had to go to another office. Bathrooms were dirty. I don't plan on never stepping into the office again..
by NA xxx.xxx.71.11
July 10, 2014
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Did you leave the office feeling satisfied with your visit?
Completely!
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the restrooms clean at this provider's office?
Absolutely
by lynn xxx.xxx.114.154
June 18, 2014
Were the restrooms clean at this provider's office?
No, they definitely weren't clean
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Maria xxx.xxx.198.217
September 24, 2013
they have charged me many times extra when insurance already paid them they still charged me and after I found out they issue refund, also they make too many appoitments alwayssss in same time so doctor only spend A SEC with you when you go see him, he barely sits down and listen to reasons why you came to visit him . rush you out however still charges you full price, prescribes wrong medications or fill the form wrong for blood test,,,all because rushing to see more people customers and make more money i guess not care neough to spend time like when HE USED to with customer and understand they issue before make them walk out the door
by jennifer johnson xxx.xxx.46.142
January 25, 2013
I went in to talk to Luis Anez about hiring him as my general practitioner. I am also treated by JOI for a severe spinal defect. I have little to no health issues. My BMI is under 24, my BP is 110/65 and my cholesterol is great. I have a thyroid issue that is well managed with Armour 60's. Dr. Anez spent maybe 20 minutes with me and looked at me in the eye less than 7 times for 3 seconds each. Never once came closer than to shake my hand and then sat 10 feet away from me looking up things on his laptop. He spent the bulk of the 20 minutes totally obsessed with the pain meds I need and that are prescribed by JOI. I told him I wanted NO pain meds from him and my doctor at JOI was the only one that would treat my spinal condition. I made it crystal clear that I wanted him as a general practioner. 15 of the 20 minutes was spent grilling me about who my doctor was at JOI, what medication did I take, etc. Over and over and over again. If you want a doctor that treats you like a human being, do not go to Luis Anez. He had no business questioning me like I was a drug addict and upset me so much I immediately made an appointment with my orthopaedic doctor because I was almost in tears. I did find a good D.O. in Orange Park who is absolutely fantastic. The only good thing about Dr. Anez is that the office is easy to find and has good parking.
by Sandra OConnor xxx.xxx.145.219
July 30, 2012
LOVE LOVE LOVE DR. ANEZ!!!!!!! HE WILL FIX ANYTHING THAT IS WRONG WITH YOU AND WILL TRY EVERY MED UNTIL YOU FIND ONE THAT FIXES YOUR PROBLEM!!!! BEST DOCTOR IN TOWN, WOULD NEVER GO TO ANYONE ELSE!!!!!!!!
by Laura in Jax xxx.xxx.27.142
April 24, 2012
I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They barely had any magazines to choose from, and the ones that were available weren't very interesting. The staff was extremely warm and welcoming, and made every effort to make me feel right at home. They are so friendly and inviting. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
by ROSE CHIRKOVICH
January 18, 2012
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
January 03, 2012
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