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John Ness, MD

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Tallahassee Family Medicine

Tallahassee, FL
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John Ness, MD
Ness & Kelch
(65 Reviews)
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616 Universal Dr Tallahassee, FL 32303
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Consumer Feedback

(65 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider give unbiased advice?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
February 27, 2012
Was this provider's office too cold?
No, it was fine
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
February 07, 2012
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
January 31, 2012
Did you feel safe in this provider's care?
Yes
Was it easy to make an appointment with this provider?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
January 31, 2012
Was it easy to make an appointment with this provider?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's office too cold?
No, it was fine
Does this provider remember you by name?
Sometimes, but not always
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
January 31, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
January 24, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
January 19, 2012
Was this family doctor friendly?
Extremely Friendly
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
December 30, 2011
The chairs in the waiting room were of the highest quality. I was so comfortable while waiting for the appointment. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed.
by Vikki Earley
December 27, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this family doctor use current and safe equipment?
Yes
by Anonymous
December 12, 2011
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Map and Directions
616 Universal Dr, Tallahassee, FL 32303