Thomas Westbrook, MD

Thomas Westbrook, MD
Allergy & Asthma Ctr-NW FL 6160 N Davis Hwy Ste 3 Pensacola, FL 32504
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Were the waiting room chairs comfortable at this asthma - allergy specialist's office?
Yes
Would you recommend this asthma - allergy specialist to others?
I Already Have
Did this asthma - allergy specialist use current and safe equipment?
Yes
Is this provider easy to reach in an emergency?
Yes
Was this asthma - allergy specialist's staff friendly?
Yes
by Anonymous xxx.xxx.57.199
February 24, 2014
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
by Linda J. Williamson xxx.xxx.139.104
December 31, 2013
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.241.83
October 31, 2013
Was the waiting area spacious?
Yes
Did you feel safe in this provider's care?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.183.21
June 27, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider have reasonable prices?
Absolutely!
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.167.41
May 31, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider have reasonable prices?
Absolutely!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.0.103
March 18, 2013
The office should not make appointments because it is first come first served. When I mentioned this fact the Dr. was somewhat combative.
He did not agree that he showed no regard for our time.
We waited 1 hr and 5 min in the waiting room and another 20 min in exam room for a 3 min talk to Dr.
by michael xxx.xxx.227.33
January 30, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Are you going to visit this provider again?
If I need to, I'll return
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by ed cooke xxx.xxx.94.79
November 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.172.49
July 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.78.66
April 16, 2012
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