Gentle Dental - Chula Vista

Gentle Dental - Chula Vista
Gentle Dental - Chula Vista 345 F Street Suite 140 Chula Vista, CA 91910
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Consumer Feedback

(4 Reviews)
Service
1.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
1 star average for Staff
Recommended
2.5 star average for Recommended
Rude office staff. The wait was absolutely ridiculous. It messed up my entire day. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. They refused to clean my teeth under my plan- they said I needed some special cleaning. My insurance told me that this was total bs. I was in a lot of pain during my visit that I feel could have definitely been avoided if they had been more careful. They negotiate on all prices- very dishonest.
by IBS
December 09, 2011
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Was the dental equipment clean?
Yes
by Anonymous
October 18, 2011
Are you going to visit this provider again?
If I need to, I'll return
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
April 25, 2011
Was the toothpaste used during your cleaning enjoyable?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
by Anonymous
March 25, 2011
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