Perfecta Dental Group

Perfecta Dental Group
Perfecta Dental Group 314 Palomar Street Chula Vista, CA 91911
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Don't waste your time or money here. It is pathetic they are still open........

I was told I needed 2 fillings($80), 1 filling repair($85), and a deep cleaning. ($40/ea quadrant)

I said to do the 3 fillings total was $165, paid via CC before they would start the work.

After he started he said the filling repair would need a crown ($500), I said I'll hold off on that. He then said he would do the deep cleaning on the bottom teeth because I was already numb and had already paid, but that he would refund me $5 for the difference. He finished the 2 fillings and the deep cleaning on the bottom teeth. And I left and felt like I was done wrong.

So I called my insurance company and made a complaint of the hack service and changed my coverage to another office.

At the new office (Southbay Plaza Dental) I did not say I had any recent work done prior to the exam, after the exam the dentist said there was 1 filling I needed replaced due to decay, which was a silver filling done while I was in the navy. I asked if I needed the deep cleaning and a crown, he said no, I said really I had just paid $80 for deep cleaning on my lower jaw and not the upper in the last 3 weeks. And that I was told I needed a crown. He stated and showed me pictures of a jaw line that would need the deep cleaning, and then went over my x-rays and showed me there was no cracked filling.....

So it just backed up that 'Perfecta Dental' is just out to get your money, even if they have to lie to get it.

All I gotta say is this place is hack shop, it is dirtier inside than it is outside. The paint in peeling, it is just horrible.

Also, I checked what they charged my Insurance for, and they said I had been in for multiple visits, and had 4 fillings. When I had only been there once and 2 fillings. So they charged my insurance for service not received.
by R. S. xxx.xxx.216.195
April 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Norensp xxx.xxx.221.110
March 07, 2012
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They have a very good professional reputation. I know that I'm under the care of an expert. I know that I can trust their motives, and they're not just looking to make money off me. I never have to worry about them pressuring me to get dental procedures I don't need.
by G
October 14, 2011
Does this provider offer flexible appointment times?
Yes
by Anonymous
July 25, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Was it easy to make an appointment with this provider?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
April 29, 2011
I've already told my friends and family about the fantastic experience I had there. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I was glad that they were located in a safe neighborhood. I eventually found a spot after cruising around a little bit. I wish they had more convenient parking available.
by cris
March 08, 2011
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