Edward M. Jaffe, MD

Edward M. Jaffe, MD
The Orthopaedic Institute 4500 Newberry Road Gainesville, FL 32607
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Consumer Feedback

(4 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. . They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. Their state-of-the-art facility offers some of the latest equipment in orthopedic surgery I have ever seen. It was such a relief to know they had such an outstanding and impressive facility. They were always very considerate and professional.
by M. A. Towles xxx.xxx.161.88
March 23, 2013
This Doc operated on my shoulder last year. I had great results and feel like he really is one of the best. The office is perfect in all respects. The staff really pay attention to all pts. not just the ones they are seeing. Everything is up to date and while it's a busy complex it is so organized that you seem to breeze through your appt. Dr Jaffe is a caring person who listens and answers questions. My surgery and the follow-up care was great. If I ever need ortho care again I will see either Dr Jaffe or one of his associates. There is no one any better than Dr Jaffe and the entire staff at this facility.
by lkrm xxx.xxx.218.204
January 26, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Are you going to visit this provider again?
If I need to, I'll return
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
January 21, 2012
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here.
by dave dupont
January 13, 2012
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