Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. The chairs in their waiting room were definitely above average. I was comfortable. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed.