I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. They have really great customer service here. They always put their customers first, regardless of the situation. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.