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Eye Physicians Florida, MD

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Eye Physicians Florida, MD
Eye Physicians of Central Florida
(3 Reviews)
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790 Concourse Parkway South Maitland, FL 32751
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Consumer Feedback

(3 Reviews)
The facts regarding Dr. Robert Gold as we see them:

1. Very incompetent staff. Nurse performed tests incorrectly.
2. Very unprepared. They had complete medical record one month in advance and apparently had not read a single word.
3. Dr. Gold focused undue attention on our daughter, and not our son who - who was the patient.
4. He responded to a legitimate, parental medical question with a condescending remark, "maybe your son should lift weights...." to correct his strabismus.

The office later sent a survey where we shared these facts. Our response BEGAN with, "We will not be back."

One week later we received a certified letter. I quote from the letter, "I feel it would be in your best interest to seek the service of another ophthalmologist."

Wow. Talk about hubris.
by Frank xxx.xxx.32.119
November 26, 2016
Went there today. I was lied to about the fees. He is into testing and testing and padding bills. When I wanted my records since I can not trust this office or the Doctors my records according to the office is the property of there and they refused to give me copies. There was something that wasnt kosher about him and his staff and I called my insurance company which they claimed they called about a deductable of $975.00 which they were aiming to get from me. They over charged me on the visit. committed a form of Medicare fraud. Would never go back. He's insterested in your money first and how much he could drain you out of it. I reported him to Humana now I am going to report him tomorrow to Medicare and to the Florida State Attorney General and to the Medical Board.
by Leah Lax xxx.xxx.85.247
April 12, 2016
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. A couple of times they've stayed open a few minutes past their closing time to help me, but most of the time they'll close at their scheduled time whether someone needs help or not. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
by Anonymous
October 13, 2011
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Map and Directions
790 Concourse Parkway South, Maitland, FL 32751