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Smile Care Dental Group

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Smile Care Dental Group
Smile Care Dental Group
(6 Reviews)
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9184 East Stockton Boulevard Elk Grove, CA 95624
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.22.230
July 23, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.13.193
January 16, 2013
I saw Erika Mcgee the black female dentist. She came across as completely unprofessional and speaks like a person off the street. She wore these really old tennis shoes, really are times that tough that you can't even afford a decent pair of shoes and look somewhat clean. I'm really not sure where she went to school, but talking to her she probably went to an all black college. When I go to a dental office I want a professional and not a person who is speaking to me like we are girlfriends. What was more unprofessional is that I could hear her talking about her other patients, very unprofessional. Anyways this was the worst part was she said I needed 3 crowns and 4 fillings, but when I got a second opinion, they said my teeth were perfect and I did not need anything. I got a printout and submitted it to their corporate office, but have not heard anything yet. Do not go here this place is absolutely terrible, and especially to this dentist.
by Jennifer xxx.xxx.55.191
November 07, 2012
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
by Anonymous xxx.xxx.173.148
October 16, 2012
Does this provider have helpful information available online?
Yes, but very little
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
August 23, 2011
My child has specific medical conditions and the doctors took the time to make him feel safe and comfortable. Everyone was extremely kind, the enviornment is not only clean but the set up was so great for all of my children... where was all of this stuff when I had to go to the dentist? This place makes me feel so grateful and fortunate to live in this community! They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment.
by tedb007
July 12, 2011
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Map and Directions
9184 East Stockton Boulevard, Elk Grove, CA 95624