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Ronald Burns, DO

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Ronald Burns, DO
University Family Medicine Ctr
(18 Reviews)
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10055 University Blvd Orlando, FL 32817
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider remember you and your circumstances at every appointment?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office clean?
Yes everything was neat and sterile
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.14.98
November 25, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.50.224
July 12, 2013
Was it easy to make an appointment with this provider?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Are you going to visit this provider again?
Without a doubt!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Sarah xxx.xxx.180.196
December 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.110.169
August 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Mitch xxx.xxx.1.16
August 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.28.16
August 01, 2012
The office was very easy to locate. I didn't have any trouble finding it at all. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They always take that extra step to make me feel special. I always enjoy my appointments here.
by Damaris
February 08, 2012
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
January 03, 2012
They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They have really great customer service here. They always put their customers first, regardless of the situation.
by JR
October 13, 2011
I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They made the extra effort to make sure every question and concern I had was addressed. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated.
by Ann K
July 21, 2011
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Map and Directions
10055 University Blvd, Orlando, FL 32817