Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.