German Castro, MD

German Castro, MD
Castro Medical Clinic 1091 Port Malabar Blvd NE Ste 1 Palm Bay, FL 32905
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider have reasonable prices?
Absolutely!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by nicholas xxx.xxx.82.51
January 25, 2014
One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They have really great customer service here. They always put their customers first, regardless of the situation. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by Sundancer xxx.xxx.73.209
December 08, 2013
Was the waiting area spacious?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Did you feel safe in this provider's care?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.81.111
August 05, 2013
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider prominently display their diplomas or business license?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.120.63
October 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.202.216
August 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Jairanie Saw xxx.xxx.241.202
August 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.81.254
July 17, 2012
Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here.
by x
January 09, 2012
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by Stef
January 03, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
December 12, 2011
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