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Frances Capraro, MD

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Frances Capraro, MD
Two Rivers Family Practice
(10 Reviews)
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1231 S. Patrick Drive Satellite Beach, FL 32937
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
The chairs they had in the waiting room were pretty high quality. I thought they were nice and comfortable. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I was left in the appointment room by myself, but they eventually returned. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by Jane Smith xxx.xxx.153.212
November 09, 2013
Was this provider's staff friendly?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider have reasonable prices?
Yes
Were you able to relax during your appointment?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.73.42
November 01, 2013
Are you going to visit this provider again?
Without a doubt!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.43.202
February 12, 2013
Was this provider late to your appointments?
No, they were on time
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.151.41
October 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.15.25
August 14, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider promptly return your phone calls?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you experience unnecessary pain during your visit?
No
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous
January 19, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
September 23, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider promptly return your phone calls?
Yes
Was this family doctor friendly?
Extremely Friendly
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
September 22, 2011
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you feel safe in this provider's care?
Yes
by Anonymous
September 22, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this family doctor's staff friendly?
Yes, they went above and beyond
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
August 22, 2011
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Map and Directions
1231 S. Patrick Drive, Satellite Beach, FL 32937