I have not had a problem their your service before, till January 29 2013. My son was suppose to go in on the 31 to get his 3 year checkup, but we received a phone call canceling our appointment at 5:00 pm on the 29th. Cancellation was in response of your company dropping our insurance carrier. The problem is: We did not receive the cancellation in a professional manner, last minute, and didn't get the option of paying out of pocket and keeping our appointment. We are currently dropping this insurance and moving to another service, due to the belief that many other providers will be dropping them as well. We would of like to stayed with Pediatrics of Brevard, but we will no longer use your services, due to unprofessional-ism. We did call the office back, and yet the person was very smug about the whole issue, she didn't understand the we preferred to stay with Pediatrics of Brevard. We will be getting a insurance policy that Pediatrics of Brevard excepts.