They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. The toothpaste they used during my cleaning tasted great. It made the experience that much better. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance.