Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Do you feel that you could have received better service somewhere else?
No, I don't think so
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately