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Arnold Cutler, DDS

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Arnold Cutler, DDS
Arnold Cutler, DDS
(9 Reviews)
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9927 Channel Road Lakeside, CA 92040
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Let me tell you of a dental experience that I had never had in the 57 years of my life… Just moved to the Lakeside, CA. area with my significant other recently… And once settled we decided that it was time to find a local dentist to care for your teeth… We searched the internet for hours and found Arnold Cutler D.D.S., Inc. of Gentle Dentistry located at 9927 Channel Road Lakeside, CA. 92040. We read all the reviews and found that his patients real liked his clinic… So we decided to call and make an appointment… Well, let me tell you that I wasn’t expecting the type of service we received… It all started with signing in with the receptionist, I believe her name is Kathy, who was very pleasant and called us by our names as she greeted us and it was our first time there, must have been our new faces and the closeness of our appointment time, but it was nice all the same… She assisted us with all our paper work in a professional manner and really made us feel comfortable… I was call into the back for my cleaning and x-rays… There I was met by Kelly, and again what a very pleasant and professional person… We talk to get to know one another and I felt at ease since I don’t particularly like going to a dental office… She explained everything that was going to happen while I was in her chair and some of what was going to happen once I got to see Dr. Cutler… She cleaned my teeth and I was very happy and told her so because I have close contacts and when she flossed my teeth she didn’t snap the floss through the gums which I dread the most… Now let me tell you about the x-rays… I’m retired from the Air Force and have been to many dental clinics, but I have never seen the modern equipment that Dr. Cutler’s office has… It’s digital and very fast and I mean instant processing, you see your images right away… which in the long run shortens your total time there… Once that was completed I was called into another office where I was met by Jan, Dr. Cutler’s assistant, and once again another very pleasant and professional person… We exchanged pleasantries and found out we were high school rivals and graduated in the same year… Dr. Cutler then introduced himself and explained what was going to happen and telling me about the new technique’s that he will apply while I was in his chair… One of those techniques was gum line measurements; I’ve never had that done… The other was the use of a small camera that showed what was happening to each and every tooth… What an eye opener… He then took digital photos of my entire mouth both opened and closed… He then explained that with all the data he collected, it will give all of us the most comprehensive way to treat our dental needs… Wow! Now you’re probably thinking that with all of this high tech and comprehensive study, it’s going to cost an arm and at least one of your toes, but it’s not… You see I’m on a fixed income without insurance since the military doesn’t provide us dental unless it’s an extreme emergency… The out of pocket expense to me was very affordable… Now with all the information I just gave you and you’re in the market for a new dentist, don’t pass up your chance for a GREAT TEAM here in Lakeside… And if you what to make an appointment here’s the number (619) 561-3307… You won’t be disappointed… Promise.
by JimmyS xxx.xxx.126.33
July 11, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.24.231
May 18, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. Dr. Cutler cares enough to call and check on his patients after hours. He is known as 'The Gentle Dentist', and it's true! My husband has an extra nerve in his jaw, so extra care has to be taken to prevent pain during any dental procedures and he had no complaints after any of his multiple appointments. I was scared and in pain when I started seeing Dr. Cutler (3 years ago), but now my gums and teeth are healthy and happy.
by TheOne4Me xxx.xxx.169.95
March 30, 2012
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
Was this provider's staff friendly?
Yes, they went above and beyond
Was this dentist friendly?
Extremely Friendly
by Anonymous
December 16, 2011
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
by Anonymous
October 29, 2011
Well, I had a very different experience from the other reviewers. First, he has a dental assistant that talks so much about herself during procedures (about her religion, weight issues, etc.) that it is obvious she is not paying attention very well. One time she actually bruised my tongue with the suction device. She also once actively disputed his advice to me when he wasn't around to hear. That to me does not denote confidence from his staff regarding him.

The dentist himself did do some good procedures on my teeth and did explain it all up front. He also had good rationales for most of his decisions. However, if I questioned him at all about concerns regarding comfort, whether a procedure was necessary or if I had questions about the way it turned out, he displayed a very defensive attitude, not very pleasant.

His front office staff is wonderful and so is his hygienist. However, I felt that the negatives were too much for me to feel comfortable to continue to go to him as my dentist.
by wontgoagain
August 29, 2011
Before they even scheduled my treatment, they went over in detail all their different payment plans and exactly how much my procedure would cost. It was nice knowing exactly how much I was going to have to pay beforehand. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I don't know of anywhere else that would've taken better care of me. I had a great experience.
by Brittany
July 26, 2011
I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by connie66
June 22, 2011
The staff was able to answer all of my questions They have a very good professional reputation. I know that I'm under the care of an expert. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. When comparing them to others I have visited for the same condition, they are among the best I have seen. I was confident that they were using the latest treatment methods. I felt comfortable and at ease with Dr. Cutler. He was gentle and concerned, he even called me personally to follow up and make sure I was doing okay. That is the first time I have had a dentist do that! He will definately be getting all my dental business and I will be referring him to anyone asking for a great dentist.
Thank you Dr. Cutler and staff! You were great!
by Vicky O
February 25, 2011
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Map and Directions
9927 Channel Road, Lakeside, CA 92040