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Tuscany Dental Group

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Tuscany Dental Group
Tuscany Dental Group
(13 Reviews)
> Get Phone Number & Directions
361 Railrd Cnyn Road Lake Elsinore, CA 92532
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Consumer Feedback

(13 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
2.5 star average for Recommended
Value
2.5 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Did your gums bleed excessively after your appointment?
Not at all!
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Definitely
Was this provider's staff friendly?
Yes
by MMT xxx.xxx.237.66
April 23, 2014
Did this Dentist take the time with you that you needed?
Not really
Did the Dentist's staff seem friendly and welcoming to you?
Yes
Was this provider friendly?
Not at all
Did this Dentist answer all of your questions?
Not really
Does this Dentist have a good reminder system about cleaning, check-ups or follow-up appointments?
Not really
by Anonymous xxx.xxx.164.90
April 03, 2014
Our family has been going to Tuscany Dental for years. Faithfully, every 6 months, my son and I go get our cleaning and checkup. On our last visit, we found out that Dr. Lee had left the practice. The new dentist made us wait for so long, my son fell asleep in the chair. Not only we waited a long time, but the new dentist said my son had so many cavities (I think 16) that his treatment would cost in excess of $4,000, not to mention mine, he wanted to replace the crown/bridge they had done about 6 months prior, claiming the work was not done right but he would give me a "discount" on the price. He said my gums were inflamed and I needed a special treatment. On and on he went and the quote for services became higher and higher (thousands $).
Needless to say, we are not going back. I went to another dental office for a second opinion for my son and they did not find one single cavity.
One thing though, I will miss the front office receptionist, she is very nice and so professional.
by No longer a loyal customer xxx.xxx.120.114
March 13, 2014
DO NOT GO TO TUSCANY DENTAL GROUP

THE DENTIST IS A MONSTER, WHO YELLS AND DEGRATES HIS PATIENTS AS WELL AS HIS "BEATEN" STAFF. UNPROFFESIONAL AND IRRESPONSIBLE

I WOULD NOT LET MY DOG GET A CLEANING FROM THIS WHACK JOB.
by Unhappy Patient xxx.xxx.183.233
March 06, 2014
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Do this dentist have a good professional reputation among other dentists?
Yes, other dentists refer to him/her when they need advice
Was this dentist's staff friendly?
Yes, they went above and beyond
by miaud xxx.xxx.237.66
February 20, 2014
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider offer flexible appointment times?
Yes
Was this dentist's staff friendly?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
by Anonymous xxx.xxx.21.211
February 12, 2014
Will never go back here again. The dentist we used to see at Tuscany Dental left to expand his orthodontic practise, and my husband and I were assigned to the new dentist. He was rude and arrogant right from the start - not only to me, but to the office staff as well. I had been going to Tuscany Dental the last few years for quarterly cleanings and at my last appointment (which was just three months ago) my old dentist said my teeth looked great and keep up whatever I was doing. The newly assigned dentist right off the bat, after poking in my mouth for less than two minutes, told me I had three small cavaties and that I would need some sort of dental procedure which required some sort of equipment that the current dental office would not order for him. No x-rays, nothing! I told him I wanted a second opinion and he then became extremely rude. I aked him if I was seeing my old dentist regularly, then why he didnt notice the same things? The Prima Dona dentist then bad mouthed my old dentist and ended up telling me "thats why hes not here!" This was the first time I ever walked out of an appointement -ever! The guy was a piece of work and my family will never go back there again.
by DKindred xxx.xxx.172.134
December 07, 2013
Did this dentist provide helpful oral health techniques you could practice at home?
No, I wasn't given any helpful advice
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Does this provider have a good professional reputation within your community?
Not really, it could be better
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Was this provider's office too loud?
No, it wasn't too loud
by justme xxx.xxx.89.10
March 19, 2013
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did this provider rush your appointment?
Not too much, but somewhat
by unkown xxx.xxx.99.168
September 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.92.140
May 18, 2012
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Map and Directions
361 Railrd Cnyn Road, Lake Elsinore, CA 92532