Family Dental Practice of Lancaster

Family Dental Practice of Lancaster
Family Dental Practice of Lancaster 44558 10th Street West Lancaster, CA 93534
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Consumer Feedback

(21 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
2 star average for Recommended
Value
3 star average for Value
I was very please with the staff & dentist and the work that had to be done on my teeth, i must say they are outstanding and they care about they patients....I would say they are EXCELLENT!!!!!!!
by Juanita Willis xxx.xxx.250.3
August 04, 2014
Did you feel safe in this provider's care?
Yes
Does this dentist use current and safe equipment?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.224.2
October 22, 2013
Staff informed me my insurance would cover costs and when it came time for the appointment they wanted me to pay ALL costs up front. The staff did not inform me I would have to pay for the costs beforehand which was an outrageous amount of over 8,000. I was allowed back with my son who has medical problems which if I would have known I would never even stepped foot in the door. Office was dirty and the wait time was horribly long! Their phone lines were always messing up and the soap dispenser in the bathrooms for employees to wash their hands before returning to work was completely broke.
by Kari Peck xxx.xxx.70.194
July 31, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.131.160
June 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.70.147
June 07, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.36.182
May 21, 2012
They answered most of my questions but I could have used more information. Their staff was friendly enough, but they didn't go out of their way to help me.

The staff tried to sell unneccesary works.
by Anonymous xxx.xxx.0.201
February 17, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.133.253
January 28, 2012
They care more about money than anything. They're strictly sales people and unethical. Don't trust them at all with my mouth. They try to sell everything that is not covered by insurance and will tell you they check your coverage and lie and say the procedure isn't covered so they can get more money out of you with their "conventient financing".
by born2prayz xxx.xxx.175.15
January 24, 2012
Did this provider use excessive foul language?
Yes! It was very unprofessional!
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Do you trust this dentist to only recommend dental procedures you need?
No, it seems like they care about money more than me
Were you able to relax during your appointment?
No, I was on edge
Was there annoying music playing while you waited or during your visit?
Yes, it was annoying
by Anonymous
January 05, 2012
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