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Lancaster Dental Care Associates

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Lancaster Dental Care Associates
Lancaster Dental Care Associates
(7 Reviews)
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2030 W Avenue J Lancaster, CA 93536
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2 star average for Staff
Recommended
5 star average for Recommended
I had to laugh at the other reviews, as I am confused by their 5 stars. I have been to this office (3) times, (2) with my little girl. I found the dentist, the oral surgeon and the front office staff extremely rude and non-engaging. When my daughter recently had (2) extractions, they refused to let me sit in and hold her hand. So, as a devoted mom, I had to argue with the surgeon. Refusing to let me comfort my daughter? Really? And he and his assistant kept looking at each other with disdain every time I stepped forward to stroke her hair. I really wanted to ask them what their problem was. And to top it off, on (2) of the occasions, they were behind at least two hours. It was absolutely ridiculous! Every one in the waiting room kept complaining about the wait (including the couple in their 80's who had to wait as well). I will NEVER go back there and warn anyone to stay away.
by Kitty B. xxx.xxx.210.85
January 11, 2015
My teeth cleanings have always been very comfortable, and I've never experienced any pain. They always go above and beyond to make sure I'm relaxed. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. Everyone has heard my raves already about this dentist. They are so amazing, I just want the world to know! It's really important to me to have a comfortable chair to sit in during my dental procedure, and their chairs were very comfortable. It was nice to be able to be comfortable during my entire procedure. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them.
by Renaldo xxx.xxx.255.160
November 04, 2013
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you leave the office feeling satisfied with your visit?
Completely!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.255.160
September 06, 2013
Bait and Switch try:
Went in for a cleaning and the dentist wanted to perform an extraction (or some similar procedure. When he found out I had no idea what was going on, he became irritated at his associate for not upselling the other procedure on my prior visit. Worst visit to a medical professional ever. Complete lack of empathy and only cares about his bottom line.
by mmc xxx.xxx.175.183
September 03, 2013
by Anonymous xxx.xxx.255.160
July 17, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
by Aaron xxx.xxx.47.198
March 12, 2013
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider's staff seem to respect him/her?
Kind of, but not very much
by Anonymous xxx.xxx.128.46
February 23, 2013
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Map and Directions
2030 W Avenue J, Lancaster, CA 93536