Was it easy to find parking at this provider's office?
No, I had to pay for parking!
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.