When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. I've never seen a dental office that cares about their patients more than they do. They've never pressured me to get dental procedures I don't need, and they always have my best interest in mind. I am glad I finally found a dentist who I feel is honest, gentle and caring.