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James Houle, MD

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James Houle, MD
Boca Raton Otolaryngology
(21 Reviews)
> Get Phone Number & Directions
660 Glades Rd Ste 400 Boca Raton, FL 33431
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.14.89
October 01, 2014
Would you recommend this doctor to others?
Yes
Does this doctor use current and safe equipment?
Yes
by Anonymous xxx.xxx.200.90
August 06, 2014
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous xxx.xxx.195.191
February 05, 2014
Bad policy of having to leave a credit card on file. They will not see pt. otherwise. This was not told ahead of visit. The Front Desk Staff was marginally friendly. The nurse who asked about medical history was downright cold. The Dr was a Pompous a__, who actually lectured me and did not seem to be marginally sympathetic to the painful condition I was there for. He even said "This might seem pompous but ..." My response was, "Yes, it does. " The staff at check out was very nice. That was the only positive part of my visit. There are other Dr.s in that practice but I'm not sure I want to step foot in there ever again...
by Unhappy patient xxx.xxx.197.242
January 28, 2014
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Was this ENT Otolaryngologist friendly?
Yes
by Anonymous xxx.xxx.119.148
April 02, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.88.37
February 24, 2013
Did this ENT Otolaryngologist promptly contact you with any test results?
Absolutely not, I had to call them several times to get my results
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider have helpful information available online?
No, just a basic listings page
Was this ENT Otolaryngologist able to diagnose your condition quickly?
No, my condition is still undiagnosed
by Anonymous xxx.xxx.244.106
October 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.125.169
April 10, 2012
Did this ENT Otolaryngologist recommend surgery too quickly?
No
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
January 09, 2012
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was it easy to find parking at this provider's office?
Yes, it was convenient
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
December 27, 2011
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Map and Directions
660 Glades Rd Ste 400, Boca Raton, FL 33431