Susanne Whalen Dmd Inc

Susanne Whalen Dmd Inc
Susanne Whalen Dmd Inc 1023 Washington Street Red Bluff, CA 96080
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Dentist is fantastic and her Staff too. Always honest and open and the dental work and speed at getting things done was great.
by Carleen Rogers xxx.xxx.161.55
November 21, 2014
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
by Anonymous xxx.xxx.97.183
February 25, 2014
Did you experience unnecessary pain during your visit?
No
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.80.48
July 18, 2013
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Joni xxx.xxx.194.11
March 08, 2013
I would never visit them again. I was very disappointed. The staff had notified me that my share of my private insurance co pay had been paid then I received a bill. I then had surgery I missed one dental appointment for my child due to the unplanned surgery I called to re schedule and the staff stated that my family and I was discharged from their services because I had not paid the past due that was not even 30 days old and was under $40.00. I had already been sent to collections. I paid it off and sent them a letter explaining the emergency surgery but the staff never responded. I am very disappointed in the treatment I received fron the staff not the Dr. She is a wonderfull Dentist The best in town but I would not recommend such service and or treatment to anyone.
by Local xxx.xxx.104.187
July 08, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
December 02, 2011
Was this dentist's staff friendly?
Yes, they went above and beyond
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
August 31, 2011
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
August 08, 2011
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