Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I love the way that they interact with both me and my child every time we visit. They always respect my child's individuality and make an extra effort to always include them. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times.