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Kristen Paulus, MD

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Kristen Paulus, MD
Family Practice Assoc
(7 Reviews)
> Get Phone Number & Directions
6128 S Tamiami Trl Sarasota, FL 34231
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
2 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Staff that answers the phone is rude and unhelpful. Difficult staff members at the payment desk as well. The entire practice is full of rude people. Wish I hadn't stayed as long as I did....awful experiences every time.
by DSH xxx.xxx.91.68
July 07, 2014
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.250.41
May 12, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does the pediatrician interact with both you and your child during appointments?
Yes, they interacted with both of us
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
February 27, 2012
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider late to your appointments?
No, they were on time
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Would you refer this provider to a family or friend?
Yes
by Anonymous
August 15, 2011
Did this provider listen to your input and concerns?
Yes
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was this provider's office too cold?
No, it was fine
by Anonymous
August 02, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous
April 22, 2011
When I was pregnant I did a lot of research for a Pediatrician. I meet with Dr. Paulus and I loved her. So the baby was born and we started our visits. Everything was fine at first, until I needed something. My 1st run in with the way this office runs was when I needed to call in after hrs. I got the answering service and they never got the message to the on call Dr. So I never got a call back. Then when I called the next day to ask then why no one called me back they basically told me that I DIDN’T call, b/c they had no record. REALLY. Well I did call. 2nd was when I called during office hrs and the response time was not better. 1 day later the nurse returned my call and was very rude. I asked her why I didn’t get a call back yesterday she replied “I did call and left a message.” Well, u didn’t b/c I had no message. She didn’t apologize or verify the number that she was calling was the correct #. 3rd was when my 7 month old spiked a very high fever out of the blue. (She never had a fever before and I wasn’t quite sure what to do to get it down.)
My daughter became very lethargic and not responding. Her lips and hands turned blue! So I immediately packed her up and was driving to the Dr. office. It was around 4:10pm. (Office closes @ 5:00pm.) Franticly, I called Dr. Paulus’s office and said what was going on. I told them that I was in route to bring her in. The lady on the phone had the nerve to tell me “I’m sorry, we are done seeing patients for the day. Just give her Tylenol.” Well that was not what I wanted to here! I ended up taking her to a walk-in clinic. She had a bad infection and need to go on antibiotics immediately.

My little baby girl is happy and healthy with a new Dr. that has the time and respect for new parents. And really care about what happens to there patients!
by johndoe1234
November 29, 2010
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Map and Directions
6128 S Tamiami Trl, Sarasota, FL 34231