Daniel Tseng, DMD

Daniel Tseng, DMD
Danbury Dental Group PC 57 North Street Suite 201 Danbury, CT 06810
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
We continued with Dr. Tseng when he took over the practice after the death of our previous dentist. Like one of the other reviewers noted, I'm not a friend of Dr. Tsend or any of the staff. If I'm not getting cavities and the resulting fillings or even worse, crowns or bridges, then I'm happy, both from the cost factor and especially from the pain & suffering side. I do take proper care of my teeth at home, which helps.

I had issues with the billing office. They required me to pay up front for services that were fully covered by our insurance policy. I argued with the clerk, but she didn't care. She was RIGHT. When I got home, I reviewed our policy. I was right. I immediately called our insurance provider and reported the practice. It has never happened again. I have to watch my husband because he's not as informed about our benefits as I am. I tell him not to pay and I'll sort it out after. It's sad that the patient has to watch their providers' billing so closely.
by GMom2-5Grands xxx.xxx.151.202
June 19, 2024
Was it clear that this provider takes pride in the appearance of his/her office?
No, I don't think they've ever cleaned it
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous xxx.xxx.125.199
June 13, 2013
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider have reasonable prices?
Absolutely!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.41.232
May 24, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.159.53
May 17, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.253.215
March 16, 2013
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.106.204
March 07, 2013
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this dentist use current and safe equipment?
Yes
by Anonymous xxx.xxx.218.51
January 08, 2013
This is one of the worst dentist you can choose. All the positive reviews are done by his friends , I am not aware of any satisfied customer and I talked with a couple in the waiting room. He even does not speak English well and reviews are saying he answered questions. What a shame!
If you can you want to avoid Dr. Tseng.
by Unsatisfied Customer xxx.xxx.138.44
December 31, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.71.249
October 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by megin xxx.xxx.58.13
May 31, 2012
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