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Jeffrey Robinson, MD

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Jeffrey Robinson, MD
Leesburg Family Medicine
(12 Reviews)
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802 E Dixie Ave Leesburg, FL 34748
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
I had been a patient of Dr. Robinson's for years. Several of those years I was covered under Blue Cross Insurance thru an employer. I am no longer with that employer and no longer have insurance. I am considered what they call "self pay". I have always paid my bill at his office when seen, but after today I will NOT go back. He was very rude. After keeping me waiting 45 minutes beyond my appointment time, he seemed rushed and frustrated because of some of my test results were not to his liking and was trying to explain a few things along with belittling me for not being able to afford insurance as I am on my own and trying to keep a roof over my head. Also I might add, that he also told me about a few of HIS personal insurance problems. I didn't mind that but then when they beeped him that he was running behind, he got very defensive with me and said and I quote " I don't have 45 minutes to spend with a low paying patient"!!!!! ( I get a discount on my fee because of no insurance). But that comment was uncalled for. I did NOT detain him with questions. He was the ONE who did all of the talking and then wants to belittle me for paying cash. He was rude as hell and I will never go back to his office again.
I do plan on contacting anyone I can that is above him to file a complaint and also am telling everyone I know who has or use to use him. Never in my life has a Dr. tried to belittle me or degrade me as he did today with his words and tone of voice. He is evidently getting too old to deal with people anymore and he needs to retire!!!
by Lisa Putnam xxx.xxx.231.211
September 18, 2014
Did this provider have reasonable prices?
Yes
Was this provider's office too cold?
No, it was fine
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Would you recommend this family doctor to others?
Yes
by Anonymous xxx.xxx.148.154
September 27, 2013
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
by Anonymous xxx.xxx.189.202
September 24, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.233.138
February 07, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider have reasonable prices?
Absolutely!
Did you leave the office feeling satisfied with your visit?
Completely!
Was this family doctor friendly?
Extremely Friendly
by Debi xxx.xxx.7.193
January 07, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.242.211
August 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.152.64
July 04, 2012
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
January 07, 2012
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Was this provider's office too loud?
No, it wasn't too loud
Did you experience unnecessary pain during your visit?
No
Was this family doctor's staff friendly?
Not Really
by Anonymous
September 18, 2011
Was this family doctor friendly?
Extremely Friendly
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
August 22, 2011
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Map and Directions
802 E Dixie Ave, Leesburg, FL 34748