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Albania Dental LLC

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Albania Dental LLC
Albania Dental LLC
(5 Reviews)
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1395 Chapel Street New Haven, CT 06511
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
1 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
I would not suggest visiting this dentist. The location is a bit hard to find because their signage is not great and there are not directions/landmarks on their website. Plus, you enter through the side which adds to confusion as to finding the place. Everyone was quite friendly at the desk and the dentist herself was also very nice. I did notice that I was the only one there and it was almost eerie how quiet and untrod the place felt. The cleaning and etc were fine, but upon getting routine x-rays and photos the dentist told me I had 12 cavities, which was a shock to me because I have always taken great care of my teeth and have never had cavity problems before. She showed me photos only (which showed discoloration in some grooves of teeth, but didn't show x-rays, see below). I asked her if she was positive and she was very convinced and actually made a fairly racist comment comparing the teeth of Caucasian and African-American people, and using this as justification for my condition. As I was walking out, they really tried to strong-arm me into making an appointment to have all of my 'cavities' filled and they REALLY tried to strong-arm me into getting the composite (tooth-colored) fillings, which my insurance didn't cover at all and I would have to pay thousands for out of pocket. I'm willing to bet they do this because insurance will pay them less than they would force me to pay in cash.
Obviously I was a bit alarmed with the news of cavities, so I went to get a second opinion elsewhere and was told that the dentist at Albania was a quack for telling me I needed ANY fillings. There was simply some light staining in the grooves of my teeth (which is normal) and this dentist actually showed me the x-rays and explained, through showing me tooth morphology, how my teeth looked great.
All in all, I was very unsatisfied with the experience at Albania and worry for future customers on whom they will try to prey. Please, go elsewhere for your dental services.
by sneeketeeke xxx.xxx.219.29
October 29, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.53.197
January 02, 2013
Was this dentist's staff friendly?
No, they were rude
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Carlo xxx.xxx.53.197
October 27, 2012
Does this dentist use current and safe equipment?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Does this provider offer any coupons, discounts or promotions?
Yes
Have the fillings, crowns, or veneers you've received lasted?
Yes, they lasted as long as they were supposed to
by Anonymous
August 24, 2011
Did you feel safe in this provider's care?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
March 07, 2011
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Map and Directions
1395 Chapel Street, New Haven, CT 06511