Keilty Scott M Dmd

Keilty Scott M Dmd
Keilty Scott M Dmd 20 South Anguilla Road Pawcatuck, CT 06379
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Staff
3 star average for Staff
Recommended
1.5 star average for Recommended
Expertise
5 star average for Expertise
Value
5 star average for Value
Dr. Keilty is an absolutely amazing dentist (My family and I have stuck by his service since my childhood - I'm currently 25.) He has a fantastic personality that truly adds to the experience. His newest staff members, however, are beyond horrendous. The rude phone behavior oversteps far too many bounds to feel comfortable entering the office, and I am currently seeking a new dentist. God forbid you need to cancel an appointment you made six months prior because your child is sick, you moved to a different state, or any myriad of reasons (even if you do so within a 24-48 hour window) - expect the wrath of a receptionist with too much passion for her job. If you're not one to let terrible customer service bother you, by all means book an appointment!
by Shocking Change xxx.xxx.90.130
May 13, 2014
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Was this dentist's staff friendly?
Yes
Did this provider give the impression that they cared about your concerns?
Yes
Were the waiting room chairs comfortable at this dentist's office?
Yes
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Not really, they gave me a little information beforehand but not very much
by Anonymous xxx.xxx.3.210
March 10, 2014
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Noanswerhangup xxx.xxx.30.238
March 29, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
July 08, 2011
The chairs in their waiting room were definitely above average. I was comfortable. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.
by TT
March 25, 2011
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