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Scott Keller, DO

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Scott Keller, DO
Mountain East Family Medicine
(70 Reviews)
> Get Phone Number & Directions
4120 Five Forks Trickum Rd SW, Mountain East Fam Med Lilburn, GA 30047
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Consumer Feedback

(70 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider prominently display their diplomas or business license?
Yes
Was the waiting area spacious?
Yes
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
February 06, 2012
Was this family doctor friendly?
Yes
Did you feel safe in this provider's care?
Yes
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
January 27, 2012
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this family doctor's staff friendly?
Yes, they went above and beyond
by Anonymous
January 17, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
January 05, 2012
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. Their staff is very friendly and professional. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by Lauren
December 27, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider rush your appointment?
No
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
December 23, 2011
Their office equipment was in good shape and looked very current. I felt like everything was very safe. They always take the time to listen to me. I know they really care about me and what I have to say. They go out of their way to make everyone feel equally respected and cared for. Dr. Keller has been our excellent family physician for over 20 years and always takes the time to ask about my kids, all grown up now. If he finds a problem that needs extra attention, he makes sure to set up a specialist or test to get me on the road to recovery. Thanks Mountain East for caring for our family!
by gold00
December 22, 2011
Did this provider rush your appointment?
No
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
December 16, 2011
They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
by Mark Cordell
December 15, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Was it easy to make an appointment with this provider?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
December 13, 2011
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Map and Directions
4120 Five Forks Trickum Rd SW, Mountain East Fam Med, Lilburn, GA 30047