Casalena Herbert T DDS

Casalena Herbert T DDS
Casalena Herbert T DDS 2300 Pennsylvania Avenue Wilmington, DE 19806
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
3.5 star average for Recommended
I have been a patient of Dr. Casalena for a few years now and wanted to take time to let others know how well his office runs and the personal care that you recieve during each visit. His staff is extremely professional and very friendly! I am not a big fan of going to get dental work done so they keep it simple, fast and to the point!!!Recommend Highly!!!
by garnett johnson xxx.xxx.4.226
February 06, 2014
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.200.40
August 20, 2013
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.64.18
June 14, 2013
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous xxx.xxx.108.24
November 01, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is most friendly, a very welcoming staff. They are so warm and professional, and make the whole experience that much better. All my questions were answered.
by Katherine xxx.xxx.10.115
August 13, 2012
Would you recommend this provider to others?
Absolutely Not
Are you going to visit this provider again?
Not if my life depended on it
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous
June 24, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
April 06, 2011
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