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Collins Dental Associates - Pediatric Specialists

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Collins Dental Associates - Pediatric Specialists
Collins Dental Associates - Pediatric Specialists
(13 Reviews)
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38 Peoples Plaza Newark, DE 19702
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
I do not recommend getting braces done here, they did a terrible job on my teeth. I had them on for almost two years, always wore my rubber bands and ate proper. When I got them off I still have glue all over the back of my teeth and they didn't shape my teeth at all. They gave me a horrible retainer that didn't work and didn't hold my teeth in place, instead of giving me one that they knew would hold. My teeth aren't straight even though I wore my retainer exactly how I was supposed to, and they suggest getting braces again and I have to pay for them! So because they were lazy and have me a crappy retainer my teeth look terrible. Save your money and go somewhere else.
by John Doe xxx.xxx.192.105
December 20, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
by todd xxx.xxx.26.2
December 09, 2013
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Do this dentist have a good professional reputation among other dentists?
Not at all, other dentists have told me to avoid him/her
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Did this dentist answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.107.184
August 12, 2013
Does this provider have helpful information available online?
Yes
Did this provider answer all of your questions?
Yes
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
January 04, 2012
Whenever I've gone there, it feels like they care more about money than they do about me. They're always recommending an expensive procedure that I really don't think I need. All the equipment at this office seems fairly current and safe. It's definitely not top-of-the-line though. It seemed like they were trying to rush my appointment and were annoyed to be helping me. It was obvious that they wanted to be somewhere else. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while.
by homeless /buckteeth
December 05, 2011
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Was this provider late to your appointments?
No, they were on time
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Does this provider promptly return your phone calls?
Yes
by Anonymous
November 08, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous
August 26, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider listen to your input and concerns?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
August 10, 2011
Was this provider's office too cold?
No, it was fine
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
August 01, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Would you refer this provider to a family or friend?
Yes
Did this dentist explain your dental procedure to you?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
July 27, 2011
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Map and Directions
38 Peoples Plaza, Newark, DE 19702