They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here.